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|| How to order

1. Browse items and add to cart. Then the list of your order will be generated.

2. (If you order by E-Mail) Please send the list by e-mail to the following address.

3. (If you order by Phone) Please call us at the following number and give us necessary information refering to the list.

4. (If you order by FAX) Please print out the order form (PDF), fill out and fax it back to us.

5. We will soon make a phone call or e-mail to you to confirm your order.


DELIVERY TIMES Delivery is available on the same working day for Sapporo if the order is placed before 2.00 P.M.
Delivery outside Sapporo (wider Japan) is despatched on same day if the order is placed before 4.00 P.M.
Depending upon the area mentioned delivery of goods may take 2-3 days.

AreaFree deliveryDryCool
 Around Hokkaido University (3km range)   available on purchase over 3000 yen   300 yen   300 yen 
 Other Sapporo area, Hokkaido   available on purchase over 8000 yen   300 yen   500 yen 
 Outside Hokkaido   available on purchase over 10000 yen   Contact us   Contact us 

PAYMENT METHOD Cash on delivery (Daibiki).

CONSUMPTION TAX The prices on the site are inclusive of Taxes.

GUARANTEE WATAN Sapporo Halal Food gaurantees customers satisfaction and take pride on
providing best quality products to our customers.
Should you have any questions about our products or services, please feel free to contact us.

BACK ORDERS Due to the unpredictability of sales sometimes an ordered product may not be in stock.
In such a senario we will inform you, thus giving you an option to either replace of cancel the item which is not in stock.

GOODS RETURN POLICY You may return unopened goods within 7 days with reciept and are subject to inspections and acceptance.
Refund or replacement of goods only available if applicable.
Perishable goods are not liable for refund.
Return goods are sent on customer's cost and replacing a returned good from us also is payable by customers.
To request a refund or replacement, please contact us via phone or e-mail with full description on product & date of purchase.
WATAN Sapporo Halal Food cannot be held responsible for goods that are lost or damaged in transit and therefore we recommend that you obtain proof of delivery.

WATAN Sapporo Halal Food
001-0019 Hokkaido Sapporo Kitaku Kita 19, Nishi3, 1-20
Tel&Fax 011-709-0530

Copyright © WATAN Sapporo Halal Food All Rights Reserved.